LXI
Backup Recovery Tape Management Vaulting
 

Helping you gain the most from your software and hardware investment.

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C.A.R.E.S.



Comprehensive Assistance and Responsive Enhancements Service

LXI's Comprehensive Assistance and Responsive Enhancements Service (CARES) provides in-depth support exclusively for LXI customers who are current on maintenance. LXI CARES represents our commitment to 100% satisfaction through unwaivering dedication to excellence in product, services and support.

Comprehensive Assistance
LXI service Professionals are always at your disposal, around the clock and around the world, all year long, to answer any product or performance-related questions.

Responsive Enhancements
Product Enhancements developed and released periodically by LXI are available to LXI Cares program participants at no charge. Product upgrades containing operating system updates are also available to participants at no charge.

Service
All new product licenses include LXI CARES participation for the first 90 days absolutely FREE. Thereafter, LXI CARES s calculated each year based on the product's then current list price, billed annually. Multi-year prepaid maintenance may be obtained at a discount – call us for a quote.
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